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Best Practices | Training | Sales | Services

Best Training Practices For Service Agents in 2021 and Beyond

Until recently, too many companies had been regarded post-sale support and technical service as an unimportant aspect of their business.  Most of...
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Digital Ecosystem | Training | Sales | Technology

Improve Training With LogicBay's Zoom Integration

From the beginning, LogicBay's solutions were designed to enable communication, collaboration, and learning - and we're always looking for ways to...
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Industry Trends | Industry 4.0 | Services

Digital Solutions: Learning From Other Industry Responses

When discussing digital initiatives, it can sometimes be difficult to find widely-applicable case studies, since every industry is different and...
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Channel Management | Industry 4.0 | Services

Great Changes in Business Require Great Change Management

These are tumultuous times for many businesses, as they realize the need to change their businesses processes. Companies who can embrace ...
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Manufacturing | Industry 4.0 | content development

Three Ways Manufacturers Can Improve Recruitment and Training

The recent Manufacturing Barometer (PDF) from the South West Manufacturing Advisory Service has a lot of interesting information about the state...
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Best Practices | Manufacturing | Customers

Grow Your Manufacturing Operation With Better Customer Experiences

As industrial and manufacturing operations continue to modernize, they're learning hard lessons that other industries have already had to deal...
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Channel Management | Technology | Industry 4.0

Do ROI Concerns Interfere With Necessary Digital Upgrades?

Forbes recently posted a fun article talking about return-on-investment (ROI) and how it can derail otherwise useful projects. This got us...
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Technology | Collaboration | LogicBay Products | Industry 4.0

Automation: Improving the Human Element in Industrial Operations

Forbes recently posted an insightful article addressing fears surrounding digital transformation initiatives and other next-gen technical...
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Training | Services | content development

Digital Content Development Can Create Superior Training Programs

New technologies are changing the way that companies are training their workforce, and providing ongoing development. Even before COVID-19,...
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