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Partner Relationship Management

Enable your dealers to sell and service products more effectively.

Cloud-Based PRM for Manufacturers

Distribution channels help manufacturers grow, but effectively managing a network of dealers and distributors in an increasingly digital world can be a challenge without the right tools and platforms. LogicBay’s cloud-based Partner Relationship Management (PRM) platform is designed specifically for manufacturers to manage and grow their dealer network (and sales) by solving six major challenges:

  • Recruiting & Onboarding
  • Managing Lead Flow
  • Training & Enablement
  • Integrating Systems
  • Developing Incentives
  • Measuring What Matters

Basics of Managing Your Distribution Channel

Managing your distribution channel is complex, and each part of your dealer network is unique and presents different challenges. So where do you start? We’ve identified some basic principles to channel management that can help you get started.

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Resources

  • All Tags
  • Article
  • Case Study
  • Partner Business Insider
  • Webinar
  • Whitepaper
Whitepaper

The Definitive Guide to Training and Certification

A well-planned and executed training and certification program is critical to help ensure the success and effectiveness of your network of employees, dealers, and customers. But getting there is not easy. We hear many pain points from our clients and addressing them effectively often requires the help from content providers, training program consultants, and of course a technology platform to bring these audiences together. 

Webinar

Hear How Daimler Trucks NA Deals With Recruiting and Retaining Today's Service Techs

Recruiting, training, onboarding, and retaining service techs is an industry-wide challenge. Here, we explore the context for such challenges and what Daimler is doing to address them. Specific topics include:

  • Trends driving the challenges behind service tech recruitment
  • Daimler's response: Get Ahead and Finish First programs
  • Technician recruitment and retention best practices
  • Your comments and questions on the topic

Article

LogicBay's Technology Suite: FUSE vs. PRM

An overview of LogicBay's Technology Suite including benefits, solutions and client examples. 

Whitepaper

ROI of Partner Relationship Management (PRM): The Benefits of Deploying a PRM Solution with Case Study Examples

In this whitepaper, we offer a model that organizations can apply to generate a positive ROI as they consider deploying a PRM system. We also provide two business examples highlighting the solutions we’ve delivered to help our clients overcome industry challenges, along with the accompanied results.

Case Study

Heavy Equipment

We need to train and certify our dealer sales reps and service technicians for optimal performance.

Case Study

Hyster-Yale Group

We need to make it easier for our dealers to do business with us.

See How the LogicBay PRM Helps Connect Distribution Channels

Check out our resource library for case studies to see how LogicBay helps manufacturers connect their distribution channels so their businesses thrive.

 

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