One of the greatest impediments to improving the success of an indirect sales channel is proper communication and feedback. As your sales channel grows in complexity it becomes increasingly common to find yourself reacting to requests rather than proactively supporting a sales strategy.
The Performance Center™ leverages the knowledge that your employees and channel partners already have and harnesses that information as a corporate asset. Some employees and partners may feel that, by using Partner Relationship Management (PRM) software, they are giving away their "secrets." If done right, idea-sharing benefits the entire ecosystem and allows you to refine a system of best practices.
PRM technology provides a secure platform via role-based password-protected access which encourages the openness that drives a collaborative environment. Ask-the-Expert, Frequently Asked Questions, and Peer-to-Peer Best Practice forums combine to deliver powerful knowledge sharing on a global scale.