Challenge

Today, data is the lifeblood of any business.  Top-performing businesses rely on actionable, accurate intelligence driven from a vast array of data from multiple data sources to make decisions, anticipate shifts in the market, and stay ahead of the competition. 

Do you know how your sales partners are performing?  One of the biggest challenges in overseeing an indirect sales ecosystem is keeping tabs on the sales partners and their performance at the organizational and individual contributor levels.  More importantly, providing your channel partners’ management with this information allows them to maximize their performance and profitability as it pertains to selling and servicing your product.

Solution

The LogicBay ChannelStack™ is designed to put data at your fingertips.  As a single centralized repository for all information relating to your ecosystem, our technology collects data from multiple data sources and then packages that data in the form of dashboards designed for each member of the sales channel based on their role.

Our solution is fully equipped to handle your reporting needs, including:

  • A fully customizable dashboard showing the metrics that matter most to the person using the system, depending on their role.
  • Easy tracking of the Key Performance Indicators (KPIs).
  • Data relating to lead generation, sales, conversion ratios, time-to-conversion, lifetime value, and more presented in dashboards and easy-to-read reports.
  • Processes for importing from and\or integrating with existing CRM databases.
  • Service technician and services-related training data such as certifications achieved, certifications maintenance, expirations, and other metrics.
  • Role-based security, allowing workers and managers at every level to only access the data that’s relevant to them.
  • A true one-stop-shop for data collection and analysis for your ecosystem.

Resources