Heavy Equipment

A leading construction and mining equipment company needed to directly engage and develop their global distribution channel, including all customer facing job roles and all sales and service positions.

With an independent, worldwide dealer population of over 60 thousand service technicians, 20 thousand sales professionals, and thousands of executive stakeholders serving virtually every inch of the world, this deployment required leading-edge enabling technologies, a “think globally—act locally” perspective and an Internet acceleration technology to ensure a good experience by dealers and their branch offices throughout the world.

A comprehensive Partner Relationship Management (PRM) deployment unified all facets of the distribution channel development into a single, easy-to-use portal with distributed centers of excellence. 

Need to administer training and certification throughout the channel?