Digital innovations are setting a new standard for how manufacturers and their stakeholders interact with each other. There is a new imperative for all parties to connect and collaborate digitally, to build and strengthen networks and to drive sales performance in new and innovative ways. Enter FUSE, a digital, member-based platform for the manufacturing industry that fosters opportunities to connect, learn, and grow.
FUSE is the only digital platform where manufacturers, dealers, distributors, fleets, educators, industry associations, trade schools, individuals, and customers can stay connected to conduct business more effectively.
In nature, an ecosystem is the community of interacting organisms and their physical environment. In business, an ecosystem is the network of partners and customers that creates a business unit. Increasingly, businesses are turning to digital solutions for many of their operations and communications—and managing their ecosystem is one of them. Digital ecosystems give businesses, their partners, and their customers to communicate and collaborate, driving innovation, fostering strong partnerships, and generating exchanges of value.
View an interactive overview of FUSE including the differences between public and private channels and how to leverage the platform for new product launches, selling training courses, onboard new dealers, and collaborate and communicate with other FUSE members.
This whitepaper provides a practical framework for managing indirect sales channels and how Partner Relationship Management (PRM) technology and best practices can be applied to help build, scale, and optimize the sales channel.
In the manufacturing industry, a well-planned and executed training and certification program is critical. Based on common business challenges we hear from our customers, this Executive Brief provides insights to solving those problems effectively through the help from content providers, training program consultants, and a technology platform.
A common request - from many Caterpillar dealers, including CTE - is the need to provide employees with direct access to learning content in real time through their own LMS. In CTE’s case the LMS had to meet internal training requirements, provide scalability, and allow for easy administration.
It’s common that small to mid-market manufacturers have not fully optimized support and sales enablement for their network of dealers and distributors. To help, we created a Dealer Network Maturity Model that provides a map of the various stages of dealer network development including recommendations and suggested best practices.
The concept of Industry 4.0 – also known as the fourth industrial revolution – is mostly rooted in data, analytics, autonomous learning, and the internet of things. The impact of smart technology, however, is not limited to the supply chain and manufacturing operations. Opportunities to innovate exist in the sales and distribution channel as well.
Become part of a community of manufacturers, dealers, customers, fleet managers, consultants, and educators and connect, learn, and grow with the only global digital ecosystem for manufacturing.
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