What Is Channel Conflict & How Can I Avoid It?

Posted by Kellie Auman on Jun 15, 2017 11:10:00 AM

Channel conflict can occur when multiple partners are selling the same product in a market for different pricing. Inevitably, this will create a situation in which your channel partners have to compete against one another and/or your internal sales team. This conflict is not just price-based, but includes friction that can arise from a lack of dealer training, poor communication from company to dealer or merely inefficiently delivering information and applications from too many old legacy sites and systems.  No fear, we plan to help you avoid channel conflict and increase your channel sales. First, it's important to understand how channel conflict impacts your customers, your channel partners and your company.

Topics: Optimize Your Channel, Partner Collaboration, Channel Conflict, PRM solutions, partner program

Four Tips for Effectively Onboarding Your New Partner Manager

Posted by Kellie Auman on May 23, 2017 2:50:00 PM

Wouldn't it be great if your channel leaders and partner managers stayed in their jobs for year after year without moving on?  Of course, but as with any management role, there is plenty of turnover as workers leave for better opportunities or move into upper management leaving someone new taking over.

This issue brings a serious question to light:  If you have an extended partner ecosystem, how do you get an incoming partner manager up and rolling in the least amount of time?  Onboarding new partner managers is no small task. Anything you can do to create an onboarding process which is both efficient and comprehensive will go a long way towards minimizing any disruption a personnel change can bring.  Below are four tips for effectively onboarding your new partner manager or channel leader.

Topics: Channel Partner Onboarding, Channel Partner Recruiting, PRM solutions

Six Managed Services To Increase the Value of Your PRM

Posted by Kellie Auman on Mar 16, 2017 5:05:00 PM

Partner Relationship Management (PRM) software is a powerful and flexible technology solution available for managing a growing vendor\partner ecosystem.  When implemented well, PRM can be a great do-it-yourself solution that streamlines most aspects of partner management while giving you a wealth of new data sources and analysis tools to gain more insight into your ecosystem.

By adding managed services to your PRM package, you can offload much of the “busywork” of maintaining a partner network, freeing you to focus on your core competencies and your actual day-to-day relationships with your partners.  You can also partner with experienced indirect-sale industry experts who can consult with you on business plans and growth strategies to improve every aspect of your ecosystem.

While managed services may not be required for a PRM implementation, they can be highly useful and worthwhile – particularly as an ecosystem grows and a Partner Manager needs to find ways to make the most of their time.  Listed below are six managed services that take the value of your PRM to the next level.

Topics: prm, Scale Your Channel, PRM solutions

Top 3 Reasons to Invest in Partner Relationship Management Software

Posted by Seth Jacobsen on Feb 11, 2015 7:30:00 AM

If your business employs an indirect sales channel, you don’t have to be sold on the advantages that come with these partnerships. That being said, this doesn’t mean you’re getting the most out of those relationships either. Unfortunately, many companies find partner relationship management difficult and hope that it’s something that will more or less take care of itself. This kind of approach is not only guaranteed to produce lackluster partner relationship management results, it could ruin your business altogether.

Instead, consider the following ways Partner Relationship Management (PRM) software can ensure these important relationships reach their potential.

Topics: partner relationship management, PRM solutions

Mindshare and Your Channel Partners – Are You Getting Their Attention?

Posted by Seth Jacobsen on Dec 16, 2014 3:11:00 PM

We hear a lot of questions related to channel partner relationship management, and invariably the term “mindshare” seems to pop up.  It is an easy concept to grasp but, in practice, is very difficult to obtain. If you are a manufacturer selling through an indirect channel, you know the importance of mindshare. In many cases, your partners are selling your products and services right alongside those of your competitors. In order to gain a leg of up on the competition, you need your partners focused on your products first. That's mindshare. But...how to achieve it?

Topics: prm, partner relationship management, Partner Portal, Channel Partner Training, Partner Collaboration, Channel Partner Certification, Marketing Materials, Performance, prm systems, marketing, communication, channel partner management, PRM solutions, channel partner relationship, mindshare

5 Best Practice Ideas for Launching a PRM Solution

Posted by Seth Jacobsen on Dec 11, 2014 2:45:00 PM

We are often contacted by organizations asking us about the best approach they should pursue as they consider a Partner Relationship Management (PRM) solution for their company and their dealer channel. As we reflect on these questions, we have come up with five best practice strategies we think are important for any company considering a PRM solution.


Topics: prm, Build Your Channel, partner relationship management, Partner Portal, best practices, channel management, emerging growth companies, marketing, prm technology, think big, dealer training, PRM solutions

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