We love to keep an eye on blogs from the industry, and particularly those coming out of our partner companies. (It’s a great way to get new ideas!) We were super-excited when we saw this post from Sisense about North Star metrics. We love the concept and, if implemented well, could make it easier than ever to help keep both yourself and your partners on a track to success.
The problem with KPIs, of course, is that they can be difficult to communicate – particularly across a large ecosystem. A North Star metric could potentially get around this problem, if you can properly isolate it.