Six Security Must-Haves For Your Indirect Sales Ecosystem

Posted by Kellie Auman on Jun 29, 2017 3:00:00 PM

Cyber-crime attacks are growing in number, severity, and economic impact.  Nightmare situations involving attacks on institutions like power grids or the SWIFT e-banking network are becoming real, on top of the many highly-publicized data thefts from groups like Yahoo.  Worst of all, there’s virtually nothing the police and governmental authorities can do to stop these threats.  The global, decentralized nature of cyber-criminals makes them extremely difficult to catch, particularly those working out of developing-world nations with limited policing resources.  

When managing an indirect sales ecosystem, it’s virtually inevitable to rely on remote computer services to manage your sales network and keep everyone informed and connected.  While platforms like PRM can help centralize your files, communications, and customer data, no single platform by itself can guarantee security.  In this blog, we list six security must-haves for your indirect sales ecosystem and include more details about our recent SOC 2 Type 1 security certification.

Topics: Build Your Channel, indirect sales, security, cyber-security, soc2

Your Starting Point on the Roadmap to Revenue Growth

Posted by Kellie Auman on Jun 27, 2017 10:50:00 AM

Effective partnerships can greatly impact any company’s success.  Recently we announced technology partnerships with companies like Sisense, DocuSign and Videonitch.  In addition to technology partners, we also have strategic partners that can align their best practices in channel management strategy to a Partner Relationship Management (PRM) solution for our shared customer base. 

Among our list of strategic partners is Consilium Global Business Advisors, a group dedicated to supporting B2B manufacturing companies. Consilium offers clients a variety of services, that are focused on anticipating and capitalizing on trends in order to achieve scalable, predictable, and profitable growth. Below, we outlined the basic steps of the Revenue Growth Program, and also point out where our PRM solution fits in.

Topics: Channel Partner Onboarding, Channel Marketing Strategy, indirect sales, channel sales, buyers journey, Buyer Trends

Addressing Marketing Disruptors Part 2 (Buyer Trends)

Posted by Kellie Auman on Jun 22, 2017 9:10:00 AM

Welcome to Part 2 of our blog series on marketing disruptors referenced in the 2017 Hubspot State of Inbound Marketing Report.  Today we’re going to focus on the changing human trends and how shifts in buyer preferences and procedures are creating new challenges for marketers.

Buyer behaviors are changing almost as fast as anyone can document them.  Keeping up with the trends is more important in marketing than ever before, particularly in an indirect sales organization where keeping partners on the same page is a necessity. Let's examine the biggest human behavior factors disrupting marketing strategies.

Topics: Channel Marketing Strategy, indirect sales, channel sales, buyers journey, Buyer Trends

Shifting Buying Behavior: Has Your Indirect Sales Channel Adapted?

Posted by John Panaccione on Sep 1, 2016 1:50:00 PM

I just received my third unsolicited email of the day and it's 1:00 in the afternoon. This only includes the ones that made it through my spam filter. I’m not kidding just because it would be dramatic in the context of this article.  It happens pretty much every day.

1st one - Subject: Quik Chat.  Offering "..free software that helps small to medium sized businesses eliminate headaches & paperwork involved in administrative tasks".  

2nd one - Subject: Legal for LogicBay.  Offering: "...(several companies I never heard of) have relied on us to supplement their existing law firm – while saving 60% on legal bills..."

3rd one - Subject: Can We Help Build Mobile Products or UX/UI Design  Offering: (States they started up in 2013 and have all kinds of famous companies as clients). "Could you be so kind and let me know interest. If so, can I have your convenient time and contact number to set up a call & discuss further in detail."

Topics: Optimize Your Channel, indirect sales, changes in buying behavior

Evaluating Sales Support in the Indirect Channel

Posted by John Panaccione on Jul 21, 2016 10:30:00 AM

My colleague Ed Marsh (@edbmarsh) wrote a great piece last week commenting on a recent HBS article.  He made the point about how marketing automation is key to supporting a sales force in general.  I'd like to add to that sage advice.

The team of McKinsey consultants who wrote the HBR article stated:

"We found that devoting 50%–60% of sales employees to support functions is optimal. Many companies with low sales ROI devote less than 30% of their sales staff to support functions. But having too high a share of sales support has a negative impact on sales ROI, as it simply increases the cost base without adding additional support to the front line. Most of the companies with 60%–80% of sales support are in the bottom 75% of sales ROI."

The findings were based on research the authors conducted with 40 companies with direct sales forces - not a huge sample, but large enough to draw some valuable conclusions for sure.

Topics: Optimize Your Channel, indirect sales, prm technology, sales support

Empower Your Channel Support Group for Improved Partner Success

Posted by Seth Jacobsen on Apr 6, 2016 8:30:00 AM

Businesses who don't sell direct, relying on third-party resellers to handle sales to end customers, face challenges in lead conversion that direct-sellers don't have to worry about. One of the biggest problems is having leads fall into a black hole once they're passed on to partners.

It's certainly a common enough occurrence. After all, most indirect-sales organizations still maintain a website for collecting leads and, possibly, nurturing them through the top of the funnel via content marketing. But eventually, those leads neeed to be passed onto an appropriate partner to continue moving them along the sales process.

But do they? Does your organization have any way of tracking those leads once they leave your sight?

Topics: lead management, PRM v. CRM, indirect sales, deal registration

What Does It Really Mean to Be “Easy to Do Business With?”

Posted by Paul Tobin on Dec 2, 2015 3:30:00 PM


You hear it everywhere these days. Companies proclaiming that they want to be “easy to do business" with their channel partners. Who can blame them? There’s not much future for a company that’s difficult to do business with. Yet, most companies are. Especially when supporting their indirect sales channel.

Topics: prm, PRM Best Practices, channel partner collaboration, Partner Portal, channel management software, PRM Best Practice, Lead Registration, lead management, Channel Software, channel management, Channel Partner Onboarding, Channel Conflict, Channel Marketing Strategy, New Product Introductions, Channel Sales Productivity, channel manager, channel partners, channel partner engagement, indirect sales, Channel Partner Certification, Increase Channel Sales

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