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Reinventing Technology and Business Solutions for the Manufacturing Industry

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Acquire new sources of revenue, improve customer retention, collaboration and more!

 

 

Member-Based Digital Ecosystem

FUSE is a free platform for key stakeholders in the manufacturing ecosystem such as manufacturers, dealers, distributors, suppliers, agencies. FUSE provides access to LogicBay’s core technology including PRM, LMS, content management and collaboration tools.

FUSE members can:

  • Connect with companies and like-minded industry peers
  • Gain access to relevant content and training courses
  • Engage with topic experts and participate in active discussions

Need more? Own and manage a FUSE channel and:

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Collaborate with new partners and customers, plus much more!

Get started with your digital ecosystem strategy today—signing up for FUSE is free.

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Partner Relationship Management (PRM)

PRM software provides a framework and workflows to strengthen relationships and optimize sales for manufacturers which sell through channel partners.

We’ve built our PRM solution to meet the challenges facing the manufacturing industry by offering:

  • Streamlined dealer onboarding to accelerate time to market
  • Incentive program management to boost dealer engagement
  • Easy day-to-day interactions with a single login to all the information users need
  • Clear lines of communication throughout your network

Leverage the same technology used by Caterpillar, Daimler, and Mercedes-Benz USA. Do more than manage your sales channel—let it thrive.

 

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Resources

Whitepaper

Industry Associations: Challenges & Solutions

Empower your Association members and partners with easy-to-implement digital solutions

Our work with Associations has taught us that there are a number of obstacles related to achieving growth, in terms of members and overall revenue, and delivering value in terms of content, events, and member engagement. This whitepaper sheds light on common challenges Industry Associations are currently experiencing, along with digital solutions and best practices that address them.

Whitepaper

ROI of Partner Relationship Management (PRM): The Benefits of Deploying a PRM Solution with Case Study Examples

In this whitepaper, we offer a model that organizations can apply to generate a positive ROI as they consider deploying a PRM system. We also provide two business examples highlighting the solutions we’ve delivered to help our clients overcome industry challenges, along with the accompanied results.

Webinar

Get Ahead: Learn about Daimler's program for developing tomorrow's service techs

Struggling to find Technicians?  Learn more about Daimler Trucks North America's (DTNA) Get Ahead program. Specific topics include:

  • Trends driving the challenges behind service tech recruitment
  • An overview of the Get Ahead program
  • How to get involved and more!

Webinar

Best Practices: Recruiting and Retaining Today's Service Techs

Recruiting, training, onboarding, and retaining service techs is an industry-wide challenge. Here, we explore the context for such challenges and what Daimler is doing to address them. Specific topics include:

  • Trends driving the challenges behind service tech recruitment
  • Daimler's response: Get Ahead and Finish First programs
  • Technician recruitment and retention best practices
  • Your comments and questions on the topic

Case Study

Case Study: AICPA-CIMA

AICPA-CIMA needed a platform that allowed them to enable an e-commerce methodology of selling AICPA-CIMA training content to customers on behalf of their partners, support general partner engagement, and represent each partner, on the local level, through co-branded elements. Many partners do not have extensive IT staff nor Learning Management System (LMS) of their own, so a turnkey solution with easy administration was key.

Whitepaper

PRM Best Practices for Managing Your Distribution Channel

This whitepaper provides a practical framework for managing indirect sales channels and how Partner Relationship Management (PRM) technology and best practices can be applied to help build, scale, and optimize the sales channel.

Article

LogicBay's Technology Suite: FUSE vs. PRM

An overview of LogicBay's Technology Suite including benefits, solutions and client examples. 

Video

See the FUSE Platform in Action!

View an interactive overview of FUSE including the differences between public and private channels and how to leverage the platform for new product launches, selling training courses, onboard new dealers, and collaborate and communicate with other FUSE members.

Executive Brief

Navigating Digital Transformation: Embracing Change in the Distribution Channel

An overview of our Channel Program Services, this three-part resource bundle provides practical steps to establish the current state of your distribution channel, develop a roadmap of improvements to carry forward, and how to align all stakeholders via our formal communication plan.

Executive Brief

Learning in the Manufacturing Ecosystem: Training and Certification Best Practices

In the manufacturing industry, a well-planned and executed training and certification program is critical. Based on common business challenges we hear from our customers, this Executive Brief provides insights to solving those problems effectively through the help from content providers, training program consultants, and a technology platform.

Webinar

FUSE: A Digital Ecosystem for the Manufacturing Industry

LogicBay built FUSE, a digital, member-based ecosystem for the manufacturing industry.

This presentation will address the following:

  • What is an ecosystem?
  • Why are ecosystems important?
  • What is FUSE? Including ecosystem examples, benefits of FUSE, and practically, how it works.
  • A sneak peek into FUSE

Case Study

Carolina Tractor & Equipment Company (CTE) Case Study

A common request - from many Caterpillar dealers, including CTE - is the need to provide employees with direct access to learning content in real time through their own LMS. In CTE’s case the LMS had to meet internal training requirements, provide scalability, and allow for easy administration. 

Build, Scale, and Optimize Your Dealer Network