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Reinventing Technology and Business Solutions for the Manufacturing Industry

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Acquire new sources of revenue, improve customer retention, collaboration and more!
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Member-Based Digital Ecosystem

FUSE is a free platform for key stakeholders in the manufacturing ecosystem such as manufacturers, dealers, distributors, suppliers, agencies. FUSE provides access to LogicBay’s core technology including PRM, LMS, content management and collaboration tools.

FUSE members can:

  • Connect with companies and like-minded industry peers
  • Gain access to relevant content and training courses
  • Engage with topic experts and participate in active discussions

Need more? Own and manage a FUSE channel and:

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Collaborate with new partners and customers, plus much more!

Get started with your digital ecosystem strategy today—signing up for FUSE is free.

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Partner Relationship Management (PRM)

PRM software provides a framework and workflows to strengthen relationships and optimize sales for manufacturers which sell through channel partners.

We’ve built our PRM solution to meet the challenges facing the manufacturing industry by offering:

  • Streamlined dealer onboarding to accelerate time to market
  • Incentive program management to boost dealer engagement
  • Easy day-to-day interactions with a single login to all the information users need
  • Clear lines of communication throughout your network

Leverage the same technology used by Caterpillar, Daimler, and Mercedes-Benz USA. Do more than manage your sales channel—let it thrive.

 

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Resources

Video

See the FUSE Platform in Action!

View an interactive overview of FUSE including the differences between public and private channels and how to leverage the platform for new product launches, selling training courses, onboard new dealers, and collaborate and communicate with other FUSE members.

Executive Brief

Navigating Digital Transformation: Embracing Change in the Distribution Channel

An overview of our Channel Program Services, this three-part resource bundle provides practical steps to establish the current state of your distribution channel, develop a roadmap of improvements to carry forward, and how to align all stakeholders via our formal communication plan.

Whitepaper

PRM Best Practices for Managing Your Distribution Channel

This whitepaper provides a practical framework for managing indirect sales channels and how Partner Relationship Management (PRM) technology and best practices can be applied to help build, scale, and optimize the sales channel.

Executive Brief

Learning in the Manufacturing Ecosystem: Training and Certification Best Practices

In the manufacturing industry, a well-planned and executed training and certification program is critical. Based on common business challenges we hear from our customers, this Executive Brief provides insights to solving those problems effectively through the help from content providers, training program consultants, and a technology platform.

Case Study

Carolina Tractor & Equipment Company (CTE) Case Study

A common request - from many Caterpillar dealers, including CTE - is the need to provide employees with direct access to learning content in real time through their own LMS. In CTE’s case the LMS had to meet internal training requirements, provide scalability, and allow for easy administration. 

Executive Brief

Assessing Dealer Capacity and Performance: How is Your Network Stacking Up?

It’s common that small to mid-market manufacturers have not fully optimized support and sales enablement for their network of dealers and distributors. To help, we created a Dealer Network Maturity Model that provides a map of the various stages of dealer network development including recommendations and suggested best practices.

Executive Brief

Industry 4.0: Technology Insights for Channel Program Optimization

The concept of Industry 4.0 – also known as the fourth industrial revolution – is mostly rooted in data, analytics, autonomous learning, and the internet of things. The impact of smart technology, however, is not limited to the supply chain and manufacturing operations. Opportunities to innovate exist in the sales and distribution channel as well.

Article

Digital Ecosystems: Addressing Five Key Challenges That Manufacturers Face

This article highlights five common business challenges we hear often related to audiences within the manufacturing ecosystem, and how digital platforms and ecosystems for the manufacturing industry are being designed and deployed with specific tools and workflows to meet these challenges.

Whitepaper

Emerging Digital Ecosystems for the Manufacturing Industry

This paper outlines a progression that is beginning to take hold in the manufacturing sector – best-in-class companies leveraging digital ecosystems to strengthen key business relationships, grow revenue, and forge valuable customer interactions.

Video

FUSE: A digital ecosystem for the manufacturing industry

LogicBay built FUSE, a digital, member-based ecosystem for the
manufacturing industry to foster opportunities for participants to connect, learn, and grow.

Case Study

Meritor Case Study

Headquartered in Troy, Michigan, Meritor is a leading global supplier of drivetrain, mobility, braking and aftermarket solutions for commercial vehicle and industrial markets.

Survey

FUSE Self-Assessment

In the manufacturing industry there is a trend towards maximizing digital interactions between key stakeholders. To gauge how your organization is adapting to this trend, please take a few minutes and complete this survey.

Build, Scale, and Optimize Your Dealer Network

Change is happening in the manufacturing sector. Discover the right solution for your digital transformation today.

 

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2002 Eastwood Rd,
Suite 202
Wilmington, NC 28403
Phone: 800-910-8221

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