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Reinventing Technology and Business Solutions for the Manufacturing Industry

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Acquire new sources of revenue, improve customer retention, collaboration and more!

 

Member-Based Digital Ecosystem

FUSE is a free platform for key stakeholders in the manufacturing ecosystem such as manufacturers, dealers, distributors, suppliers, agencies. FUSE provides access to LogicBay’s core technology including PRM, LMS, content management and collaboration tools.

FUSE members can:

  • Connect with companies and like-minded industry peers
  • Gain access to relevant content and training courses
  • Engage with topic experts and participate in active discussions

Need more? Own and manage a FUSE channel and:

  • Deliver training and certification programs
  • Provide lead management and marketing campaign support
  • Collaborate with new partners and customers, plus much more!

Get started with your digital ecosystem strategy today—signing up for FUSE is free.

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Partner Relationship Management (PRM)

PRM software provides a framework and workflows to strengthen relationships and optimize sales for manufacturers which sell through channel partners.

We’ve built our PRM solution to meet the challenges facing the manufacturing industry by offering:

  • Streamlined dealer onboarding to accelerate time to market
  • Incentive program management to boost dealer engagement
  • Easy day-to-day interactions with a single login to all the information users need
  • Clear lines of communication throughout your network

Leverage the same technology used by Caterpillar, Daimler, and Mercedes-Benz USA. Do more than manage your sales channel—let it thrive.

 

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Resources

Webinar

Hear from Industry Experts: Best Practices for Recruiting, Training and Supporting Service Technicians

Industry Expert Panel Discussion: Hear from Daimler Trucks NA, Altec Service Group, Meritor, Carolina Tractor & Equipment, and Universal Technical Institute

Recruiting, training, supporting, and retaining today’s service technicians is quite the challenge! Shifting generational demographics and technology advances, coupled with a high demand for service technicians presents leaders with unique obstacles. In this broadcast we share experiences and the best practices associated with innovative approaches as we host five industry leaders.

Whitepaper

The Definitive Guide to Training and Certification

A well-planned and executed training and certification program is critical to help ensure the success and effectiveness of your network of employees, dealers, and customers. But getting there is not easy. We hear many pain points from our clients and addressing them effectively often requires the help from content providers, training program consultants, and of course a technology platform to bring these audiences together. 

Webinar

Get Ahead: Learn about Daimler's program for developing tomorrow's service techs

Struggling to find Technicians?  Learn more about Daimler Trucks North America's (DTNA) Get Ahead program. Specific topics include:

  • Trends driving the challenges behind service tech recruitment
  • An overview of the Get Ahead program
  • How to get involved and more!

Webinar

Hear How Daimler Trucks NA Deals With Recruiting and Retaining Today's Service Techs

Recruiting, training, onboarding, and retaining service techs is an industry-wide challenge. Here, we explore the context for such challenges and what Daimler is doing to address them. Specific topics include:

  • Trends driving the challenges behind service tech recruitment
  • Daimler's response: Get Ahead and Finish First programs
  • Technician recruitment and retention best practices
  • Your comments and questions on the topic

Case Study

Case Study: AICPA-CIMA

AICPA-CIMA needed a platform that allowed them to enable an e-commerce methodology of selling AICPA-CIMA training content to customers on behalf of their partners, support general partner engagement, and represent each partner, on the local level, through co-branded elements. Many partners do not have extensive IT staff nor Learning Management System (LMS) of their own, so a turnkey solution with easy administration was key.

Article

LogicBay's Technology Suite: FUSE vs. PRM

An overview of LogicBay's Technology Suite including benefits, solutions and client examples. 

Video

See the FUSE Platform in Action!

View an interactive overview of FUSE including the differences between public and private channels and how to leverage the platform for new product launches, selling training courses, onboard new dealers, and collaborate and communicate with other FUSE members.

Webinar

FUSE: A Digital Ecosystem for the Manufacturing Industry

LogicBay built FUSE, a digital, member-based ecosystem for the manufacturing industry.

This presentation will address the following:

  • What is an ecosystem?
  • Why are ecosystems important?
  • What is FUSE? Including ecosystem examples, benefits of FUSE, and practically, how it works.
  • A sneak peek into FUSE

Whitepaper

Industry Associations: Challenges & Solutions

Empower your Association members and partners with easy-to-implement digital solutions

Our work with Associations has taught us that there are a number of obstacles related to achieving growth, in terms of members and overall revenue, and delivering value in terms of content, events, and member engagement. This whitepaper sheds light on common challenges Industry Associations are currently experiencing, along with digital solutions and best practices that address them.

Whitepaper

ROI of Partner Relationship Management (PRM): The Benefits of Deploying a PRM Solution with Case Study Examples

In this whitepaper, we offer a model that organizations can apply to generate a positive ROI as they consider deploying a PRM system. We also provide two business examples highlighting the solutions we’ve delivered to help our clients overcome industry challenges, along with the accompanied results.

Case Study

Carolina Tractor & Equipment Company (CTE) Case Study

A common request - from many Caterpillar dealers, including CTE - is the need to provide employees with direct access to learning content in real time through their own LMS. In CTE’s case the LMS had to meet internal training requirements, provide scalability, and allow for easy administration. 

Case Study

Meritor Case Study

Headquartered in Troy, Michigan, Meritor is a leading global supplier of drivetrain, mobility, braking and aftermarket solutions for commercial vehicle and industrial markets.

Build, Scale, and Optimize Your Dealer Network