Quality service training, management and development can increase service technician loyalty, drive down service costs, improve warranty management and increase customer satisfaction. Now, with the Performance Center™ from LogicBay you can take your service program to new levels of excellence…and new levels of cost savings and business optimization.
Just some of the things you can do with the Performance Center™ …
1. Deliver, manage and track web-based training, instructor-led training and virtual training
2. Manage instructors and learning centers worldwide
3. Deliver and manage powerful, multi-level certification programs
4. Communicate new warranty procedures, service bulletins and alerts
5. Maintain an easy-to use, on-line resource library of bulletins, videos, schematics etc.
6. Manage exciting incentive and recognition programs with a fully integrated rewards delivery engine.
7. Create on-line communities to share best practices and enable worldwide collaboration
8. Host virtual events using the Virtual Meeting Center widget to galvanize service technicians around key initiatives while reducing the cost of meetings and events
9. And much more
The Performance Center™ was designed for leading electronics, transportation and heavy equipment manufacturers. These are people who know how to train, manage and develop service technicians. You’ll find every feature you can imagine in this powerful tool for managing your service program.
